What is Wonder Realm Post?
Wonder Realm Post is a recurring letter subscription for children. A chosen mythical pen pal writes personalized stories about real destinations around the world.
For grown-ups
Frequently asked questions
Everything you need to know about letters, subscriptions, delivery, and your parent account.
How often do letters arrive?
Choose one letter monthly, two letters monthly, or one letter weekly. Mailing dates are scheduled from the subscription start date.
Which reading levels are available?
Sprout is designed for ages 5–7, Explorer for ages 8–10, and Voyager for ages 11–13. Families can change the reading level for future letters.
Can I change the character?
Yes. The parent account includes letter preferences for changing the child’s pen pal and reading level before a letter enters production.
Are the destinations real?
Yes. Stories visit real places and weave age-appropriate geography, culture, nature, and history into the character’s adventure.
When will the first letter mail?
The first letter is generally prepared within 3–5 business days. Postal delivery time depends on the destination address.
Is postage included?
Yes. Standard postage within the United States is included in the subscription price.
What is included in each envelope?
Along with the personalized letter, each envelope may also contain other small items such as stickers, bookmarks, mini cardboard pop outs, etc.
Can siblings share a subscription?
Yes. Enter the children's first names in the first-name field and the last name that should appear on the envelope in the last-name field. The letter will be addressed to the first names listed, while the envelope will use the full mailing name.
Can I update the mailing address?
Yes. Update the address through the parent account before the production cutoff shown for the next letter.
How do I pause or cancel?
Subscription billing can be managed through the secure Stripe customer portal. You can pause or cancel according to the options displayed there.
What information do you collect?
We collect the parent’s contact and billing details, plus the child’s name, reading level, story preferences, and delivery address. See the Privacy Policy for details.
How can I get help?
Visit the Contact Us page to send a question. Include the parent email used for checkout, but never include payment-card details.